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Privacy Policy

Last Updated: November 14, 2024

1. Introduction

EntropyAqua, a product of ASR Innovations Private Limited ('Company', 'we', 'our', 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, services, website, mobile applications, and B2B marketplace.

2.1 Personal Information
  • Name and contact details
  • Installation address
  • Email address
  • Phone numbers
  • PAN/GST numbers (for businesses)
  • Payment information
  • Service history
  • User preferences
2.2 Device Information
  • Water usage patterns
  • System performance data
  • Maintenance records
  • IoT sensor readings
  • Device identifiers
  • Mobile device information
  • Location data (with permission)
2.3 Technical Information
  • IP addresses
  • Browser type and version
  • Operating system
  • Access times
  • Page views
  • Device identifiers
  • Log files

3.1 Primary Uses
  • Order processing and fulfillment
  • Installation services
  • Customer support
  • Maintenance scheduling
  • Service notifications
  • System monitoring
  • Quality assurance
  • Product improvement
3.2 Additional Uses
  • Usage analysis
  • Feature development
  • Marketing communications
  • Fraud prevention
  • Legal compliance
  • Research and development
  • Service optimization

4.1 Smart Monitoring
  • Water quality metrics
  • Performance parameters
  • Usage patterns
  • Maintenance alerts
  • System diagnostics
  • Energy consumption
4.2 Data Storage
  • Secure cloud storage
  • Data retention periods
  • Backup procedures
  • Data recovery
  • Archive policies

5.1 Authorized Recipients
  • Service technicians
  • Payment processors
  • Technology partners
  • Cloud service providers
  • Legal authorities
  • Business partners
5.2 Third-Party Services
  • Payment gateways
  • Analytics providers
  • Customer support tools
  • Cloud storage providers
  • Marketing services

Registered Office
  • G-11-G12, Market Complex
  • Adarsh Cooperative
  • Bokaro Steel City, Jharkhand - 827012
  • India
Head Office
  • 17154, PFPR, Aerospace Park
  • Bengaluru North, Karnataka - 562149
  • India
Contact Details
  • Email: admin@asrinnovations.co.in
  • Phone: +91 9471170057